Close to the customer, transparent, innovative – that is and remains our credo. We are a young and dynamic team with years of experience in the software industry. With passion, heart, soul and enthusiasm, our goal is to form a cooperative partnership with our customers.
Today, having a strong partner and reliable colleagues on one’s side is indispensably linked with a company’s success. For this reason, we place the highest value on a strong team culture and friendly interaction with one another.
No, it is not required. If you don’t have your own server, we can provide you with the appropriate server hosting via our server in Frankfurt. Depending on the server capacity, various monthly costs will be charged for this service. We would be happy to advise you personally.
No, as TimeLine Neo is basically designed to be serviced and adapted via remote maintenance. This saves you travel and lodging costs, and us time on the road. If you would like personal support on site, we would be happy, of course, to assist you here too.
No, not natively, as TimeLine Neo is designed for use on the Windows operating system. For MacOS users it therefore makes sense to run Windows on a virtual machine (e.g. via Parallels or Fusion). You can then also work with TimeLine Neo on MacOS-supported systems.
Access from additional workstations to the demo registration is possible at any time. You only need to check “Already registered” in the registration mask and then enter the user name and password with which the first registration was performed.
Yes. For TimeLine Neo we develop a new version every year. Within this update, TimeLine Neo is expanded with valuable functions arising from the requirements of our customers. Since these updates aren’t mandatory, you can decide for yourself whether you want to carry out a TimeLine Neo update. We also continue to maintain older TimeLine Neo versions. However, active development work is limited to the last two versions of TimeLine Neo at the particular moment. As a customer with a maintenance contract, you receive the new version annually free of charge.
We offer a purchase model and a leasing model. When you purchase TimeLine Neo, the acquired licenses are perpetual. In the case of the leasing models, on the other hand, there are different terms e.g. 12, 24 or 36 months. Independent of the licensing model, a license is required for every end device on which TimeLine Neo is to be used – whether it be a PC or a laptop. Thereby the number of users actually working on the respective end devices is irrelevant.
TimeLine Neo is not modularly constructed. With the purchase of the software, all functions of the current version are included – this means one price, all functions.
No, the maintenance contract is optional. Particularly in the first year, however, the conclusion of a maintenance contract is a useful option. Especially in regard to the included hotline and free updates and upgrades, the maintenance contract can be worthwhile. What is included and what is not can be found under Software Maintenance Contract in our GTC: https://www.timeline-neo.en/agb/.
In addition to the practice-oriented functionality of TimeLine Neo, personal support and the pursuit of customer-oriented as well as economical solutions have the highest priority for me in a cooperation based on lasting satisfaction.
Especially designed to meet the needs of small and medium-sized enterprises, with a low implementation cost, practical, easy and understandable in its use, TimeLine Neo is an optimal solution for a company of our size.
Find out how we, together with gasetechnik24 KG, conducted the selection process and how TimeLine Neo has optimized the fields of procurement of goods, sales and CRM.
